01
Scope and who we are
This Privacy & SMS Messaging Policy explains how Countrytyme Realty, LLC, doing business as Countrytyme Land Specialists (collectively, “Countrytyme,” “we,” “us,” or “our”), handles personal information when you visit countrytyme.com or a Countrytyme agent subdomain, contact us, tour or inquire about a property, or otherwise use our services.
02
Information we collect
Depending on how you interact with us, we may collect:
- Contact information, such as your name, telephone number, email address, and mailing address when you provide it.
- Property and transaction information, including properties you ask about, preferences you share, tour requests, requested maps or documents, and information needed to assist with a potential purchase or sale.
- Communications, including the content of emails and SMS/MMS messages you send to us, our replies, and related dates, times, and telephone numbers.
- Website and device information, such as IP address, browser and device type, referring pages, pages viewed, and cookie or analytics information.
We collect information directly from you, automatically when you use our website, and from service providers that help us operate the website and communications systems.
03
How we use information
We use personal information to:
- Respond to your questions about properties and Countrytyme services.
- Provide requested property details, maps, documents, directions, and showing information.
- Schedule property visits and communicate about a potential or completed transaction.
- Operate, maintain, secure, troubleshoot, and improve our website and services.
- Maintain business records, prevent fraud or misuse, and comply with legal obligations.
04 · SMS/MMS terms and privacy
You text first. We respond to your request.
Consent and message purpose
By sending a text message to a Countrytyme telephone number, you request and consent to receive replies at that number about your inquiry. This may include answers about a property, availability, maps, documents, directions, scheduling, or other information reasonably related to your request. Consent to receive text messages is not a condition of purchasing property.
Frequency, charges, and delivery
Message frequency varies based on the conversation and your requests. Message and data rates may apply under your mobile plan. Wireless carriers are not responsible for delayed or undelivered messages, and delivery is not guaranteed.
Stopping messages and getting help
You may opt out at any time by replying STOP, QUIT, REVOKE, OPT OUT, CANCEL, UNSUBSCRIBE, or END, or by telling us through another channel that you no longer want text messages. We will honor any clear opt-out request and may send one final message confirming the opt-out. To request help, reply HELP, call 800-213-8365, or email sales@countrytyme.com.
Mobile information and message content
We do not sell, rent, or share mobile telephone numbers, SMS consent, or SMS/MMS message content with third parties or affiliates for their own marketing or promotional purposes. We may provide this information to communications and technology service providers only as needed to deliver messages, support the service, secure our systems, or comply with law. Please do not send Social Security numbers, financial account credentials, or other highly sensitive information by text.
07
Retention and security
We retain personal information only as long as reasonably necessary for the purposes described in this policy, including responding to inquiries, maintaining transaction and business records, documenting consent and opt-out requests, resolving disputes, and meeting legal obligations. Retention periods vary by the type of information and the reason it was collected.
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No website, storage system, or transmission method can be guaranteed to be completely secure.
08
Your choices
You may ask us to correct or delete personal information, subject to information we must retain for transactions, legal obligations, security, or other legitimate business purposes. You may also opt out of text messages as described above and adjust cookies through your browser. To make a request, contact us using the information below. We may need to verify your identity before completing a request.
09
Children’s privacy
Countrytyme’s website and services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, please contact us so we can review and delete it where appropriate.
10
Policy changes
We may update this policy when our practices, services, or legal obligations change. The effective date at the top of the page identifies the latest revision. Material changes will be posted here before or when they take effect.
11
Contact us
Questions or privacy requests may be directed to:
Countrytyme Realty, LLCdoing business as Countrytyme Land Specialists
3451 Cincinnati-Zanesville Road SW
Lancaster, Ohio 43130
800-213-8365
sales@countrytyme.com